DataRoad is able to provide all the support in the IT area, providing the services necessary for your company's day-to-day operations. We guarantee IT services to ensure the stability and smooth running of your computer systems.
We draw on our extensive experience with a technical team certified by the main manufacturers and with experience in support and implementation in the area of computer services.
We offer our clients computer assistance services, remote support, as well as maintenance of servers, networks and all the services inherent to them, internet, email, security and antivirus.
We offer quality services at low cost to companies, ensuring that they have an IT department available to provide all the IT support they need.
Some of the IT services we provide:
- Maintenance of workstations, user support ;
- Servers, backups and information security ;
- Internet access ;
- Access control;
- Cloud and cost reduction solutions ;
- Remote, telephone and local support with immediate response times ;
- Moving premises, configuring and installing IT equipment ;
- IT projects and IT consultancy ;
- Installation of structured networks and computer cabling;
- Implementing wireless solutions;
- Solutions for improving and optimizing your IT systems;
- IT security solutions.
We have monthly contracts that adapt to the needs of the company and its users, guaranteeing permanent support and rapid resolution of IT problems.
We are your IT partner so that you can focus on your business and forget about IT problems.
IT assistance and support for companies:
The computer assistance and IT support service solutions provided according to your business aim to respond to your existing IT support needs, covering the following areas:
Installation, configuration, maintenance and troubleshooting:
- Servers and workstations;
- Operating systems;
- Computer networks and communications;
- Security (firewalls, VPNs, VLANs, routing, proxies);
- Backup and disaster recovery solutions;
- Cloud solutions;
Advantages of the IT support service and IT assistance plans:
- IT assistance and support: 24 hours a day, 7 days a week, 365 days;
- Response times of up to 4 hours;
- Travel included;
- Unlimited computer support and assistance plans with no loyalty or extra costs;
- Maintenance of all equipment, regardless of manufacturer;
- Personalized service with a single contact and technical manager;
- IT support provided by professional, experienced and certified technicians;
Other services available:
- Servers and Virtualization - Installation, maintenance and configuration as well as full support
- Definition of internal security policies for access to information (applications, files, etc.)
- Internet access control
- Backup and archive solutions for large files
- Implementation of printing policies to control costs
- IP-PBX solutions IP telephone exchange
- Email solutions
- Cloud solutions
- Network protection against worms, spam, viruses, malicious attacks and disasters
