Since 2015, DataRoad has ensured the smooth operation of Infocapital SA’s information systems
Since 2015, DataRoad has been the technology partner responsible for ensuring the smooth operation, stability, and security of the information systems at Infocapital SA, one of the largest independent video game distributors in Portugal.
With a strong partnership spanning more than a decade, DataRoad has been an essential partner for the company’s IT operations, ensuring a fast, secure, and always-available IT environment.
✅ Specialized IT Support – On-site, Remote, Phone, and 24/7
DataRoad provides Infocapital with a comprehensive IT outsourcing service, offering:
- Specialized technical support
- On-site, remote, and telephone support
- Rapid response to incidents
- Strategic consulting
- Ongoing monitoring of IT infrastructure
We work closely with the in-house IT department, supporting all operational needs and ensuring continuity, security, and efficiency.
✅ Infocapital: a leading source in the video game market
Infocapital SA, the parent company of CapitalGames, is a privately held company focused on distributing video games for the major platforms on the market.
With specialized teams and various business units, it has become one of the largest independent companies in the sector, with a strong presence in the Portuguese market and international connections.
✅ IT Outsourcing Services Provided by DataRoad
Over the years, DataRoad has provided a comprehensive range of services critical to Infocapital’s operations, including:
🔹 Infrastructure and Servers
- Maintenance and configuration of Windows Server
- SQL Server Administration
- Active Directory Management
- NAS Server Management and Administration
🔹 Networks and Connectivity
- Management of switches, wireless networks, and routers
- Corporate firewall management
- VPN Implementation and Maintenance
- Installation, auditing, and maintenance of the computer network
🔹 Virtualization and Systems
- Maintenance of IT virtualization environments
- Implementation of IT security solutions
- Management and maintenance of UPS systems with up to 64 batteries
🔹 Users and Applications
- Comprehensive IT support for users
- Workstation maintenance and optimization
- DNS, website, and application service management
🔹 Consulting and Technological Advancement
- Planning and implementation of new features
- Ongoing IT consulting
- Strategic support for the internal IT department
This suite of services ensures that Infocapital has a robust, scalable, secure, and always-available IT infrastructure.
✅ A Decade of Partnership and Proven Results
DataRoad is proud to have been part of Infocapital’s growth and to contribute every day to:
- Reduction in IT incidents
- Increased user productivity
- Greater digital security
- Improving infrastructure performance
- Continuous introduction of new technological solutions
The fact that a client of Infocapital’s stature and responsibility has placed its trust in us confirms the quality, competence, and reliability of DataRoad’s services.
We thank our clients for their business and reaffirm our commitment to continuing to provide excellent IT services, always with a focus on performance, security, and innovation.
✅ DataRoad – Experts in Professional IT Services
DataRoad is a company that:
- Highly specialized expertise
- Certifications from leading manufacturers
- Experienced and certified technical team
- Projects carried out throughout Europe and Africa
We operate in the following areas:
- Computer Network Installation
- Computer security and firewalls
- Professional IT support
- IT Consulting
- Networking and infrastructure
- IT Asset Management
With dozens of corporate clients and national and international projects, DataRoad is the ideal partner for companies that require high-performance technology, security, and total business continuity.
DataRoad
About Us: Learn More About DataRoad
DataRoad is a company specializing in IT services for businesses, offering comprehensive solutions in technical support, infrastructure management, computer networks, IT security, and managed IT services (MSP).
With many years of experience in the market and certifications from leading technology manufacturers, we serve as a strategic technology partner for organizations that demand performance, security, and operational continuity.
✅ Our Mission
Ensuring that companies have stable, secure, and fully operational IT systems, allowing them to focus on growing their business while we take care of their entire technology infrastructure.
We take a proactive approach based on continuous monitoring, rapid response, and constant improvement.
✅ What We Do
DataRoad offers a comprehensive portfolio of professional services in the field of information technology:
🔹 IT Support for Businesses
- Remote, on-site, and telephone technical support
- Resolving incidents and user requests
- Day-to-day management of the entire IT operation
🔹 IT Support Contract – IT Unlimited
- Unlimited support 24 hours a day, 7 days a week, 365 days a year
- Proactive system monitoring
- Automatic alerts and continuous reporting
🔹 Computer Networks and Structured Cabling
- Installation and certification of CAT5e, CAT6, and CAT6A cabling
- Installation of racks, patch panels, and fiber optics
- Comprehensive networking solutions for offices and businesses
🔹 Enterprise Wireless Networks
- Planning and installation of high-density Wi-Fi networks
- Indoor and outdoor access points
- Captive portals and centralized cloud management
🔹 Cybersecurity
- Firewalls, VPNs, and advanced security solutions
- Endpoint, server, and network protection
- Security policies and audits
🔹 Servers, Virtualization, and Storage
- Installation and maintenance of Windows and Linux servers
- Active Directory and Network Services Configuration
- NAS installation, backups, and redundancy solutions
🔹 IT Consulting
- Technical audits
- Strategic planning
- System modernization and optimization projects
✅ What Sets Us Apart
DataRoad stands out in the market because:
- ✔ Certified and specialized team
- ✔ Solid, multidisciplinary technical expertise
- ✔ Fast and effective response
- ✔ 24/7 monitoring
- ✔ Customized solutions for every business
- ✔ High customer satisfaction and loyalty
- ✔ Projects completed in Portugal, Europe, and Africa
Our top priority is always the quality, security, and operational continuity of our clients' systems.
✅ Companies Choose Us Because:
- We reduce errors and downtime
- We increase productivity and performance
- We have strengthened our IT security
- We have been following the growth of our operations
- We implement modern, scalable technology solutions
- We respond quickly whenever necessary
DataRoad is a reliable technology partner, ready to support companies of all sizes and across all industries.
✅ Commitment to Excellence
Our commitment is to ensure that every customer has:
- Updated systems
- Secure infrastructure
- Fast and efficient networks
- 24/7 technical support
- IT solutions that drive business growth
DataRoad exists to simplify technology, enhance security, and ensure that businesses never come to a standstill.
✅ Learn more
FAQ — Frequently Asked Questions
What is DataRoad's IT Unlimited service?
It is a monthly IT support service that combines monitoring, remote support, alerts, and reporting to keep the company's systems running smoothly and reliably.
Does IT Unlimited include network and business Wi-Fi support?
Yes. The service may include wired/wireless networks, connectivity, access points, and troubleshooting performance and availability issues, depending on the defined scope.
Is there ongoing reporting and monitoring?
Yes. DataRoad includes reporting and monitoring of the IT environment, supporting a proactive approach.
For what kind of companies does this make the most sense?
For companies that value operational continuity, rapid response, predictable costs, and a dedicated team providing ongoing IT support.
Want “zero worries” about IT? Contact us
If your company needs monthly IT support, IT outsourcing, network management, monitoring, and a team ready to keep your operations running smoothly, DataRoad has the right solution for you.
➡️ Request a quote from IT Unlimited
➡️ Schedule a technical assessment
➡️ Talk to a DataRoad specialist
