Velv by OnRising has chosen DataRoad for specialized IT maintenance and an IT Unlimited contract to manage 200 workstations, a firewall, and a corporate wireless network

Velv by OnRising has chosen DataRoad for specialized IT maintenance under an IT Unlimited contract and comprehensive management of its technology infrastructure

DataRoad was selected by Velv by OnRising to provide specialized IT maintenance, ongoing technical support, and comprehensive management of its IT infrastructure through the IT Unlimited contract—a premium monthly IT support service that ensures the secure, stable, and efficient operation of the company’s entire IT network.

Under this annual contract, DataRoad will be responsible for ensuring the uninterrupted operation of approximately 200 workstations, the corporate firewall, the wireless network, printing systems, servers, and internet connectivity. All of this is complemented by proactive monitoring, advanced alerting, regular reporting, and immediate remote support, ensuring maximum availability of the information systems.

✅ IT services provided to Velv by OnRising

DataRoad will ensure:

✅ Ongoing IT support for users and equipment
✅ Firewall management, network security, and protection policies
✅ Wireless network management and enterprise connectivity
✅ Support for servers, cloud, and critical connectivity
✅ Service Desk and Helpdesk with quick response times
✅ 24/7 monitoring of IT systems
✅ Alerts and detailed reporting
✅ Ongoing, preventive, and corrective IT maintenance

We would like to thank Velv by OnRising for placing their trust in our IT consulting, network management, and professional IT support services.

✅ About Velv by OnRising

Velv by OnRising is one of the leading players in nearshore software development in Portugal, recognized for its high technical quality, multidisciplinary teams, and culture of innovation.

With offices in Porto, Lisbon, and now also in Rio de Janeiro (Brazil), the company develops technology projects for domestic and international clients, with the latter accounting for 45% of its total portfolio.

Velv has a multicultural team of 200 professionals, with 60% of leadership positions and 15% of programming roles held by women—a significant milestone in the tech industry.

The company now has a strong presence in the European market and actively contributes to the development of information system solutions in several countries.

✅ DataRoad — Excellence in IT Services, Networking, and IT Consulting

DataRoad is a leading company in the field of information technology, offering:

Specialized expertise and proven experience
Certifications from market-leading manufacturers
Highly qualified technical team
IT projects implemented at companies of various sizes and across different industries
Specialization in IT support, networking, corporate Wi-Fi, and IT security

We are committed to providing managed IT services, IT consulting, and specialized support that exceed our clients’ expectations, ensuring efficiency, security, speed, and operational continuity.

✅ IT Unlimited — Premium 24/7 IT Support

As a Managed Service Provider (MSP), DataRoad offers its premium IT Unlimited service through the following plans:

✅ Premium

✅ Premium 365 – 24 hours a day, 7 days a week, 365 days a year

Including:

Continuous monitoring
Automatic alarm
Periodic reporting
Proactive management of the entire infrastructure
Reducing risks and downtime
Unlimited specialized technical support

The combination of these services allows companies to operate with complete confidence and stability.

✅ DataRoad: the ideal technology partner for growing businesses

Thanks to our extensive experience in:

Computer networks
Firewalls and Security
IT support
Corporate wireless
IT Consulting
Managed services and 24/7 monitoring

We are the right partner for companies looking for a comprehensive, reliable, and scalable solution.

FAQ — Frequently Asked Questions

What is DataRoad's IT Unlimited service?

It is a monthly IT support service that combines monitoring, remote support, alerts, and reporting to keep the company's systems running smoothly and reliably.

Does IT Unlimited include network and business Wi-Fi support?

Yes. The service may include wired/wireless networks, connectivity, access points, and troubleshooting performance and availability issues, depending on the defined scope.

Is there ongoing reporting and monitoring?

Yes. DataRoad includes reporting and monitoring of the IT environment, supporting a proactive approach.

For what kind of companies does this make the most sense?

For companies that value operational continuity, rapid response, predictable costs, and a dedicated team providing ongoing IT support.

Want “zero worries” about IT? Contact us

If your company needs monthly IT support, IT outsourcing, network management, monitoring, and a team ready to keep your operations running smoothly, DataRoad has the right solution for you.

➡️ Request a quote from IT Unlimited
➡️ Schedule a technical assessment
➡️ Talk to a DataRoad specialist

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